Orihalcon Studio – Support

Welcome to the official support page for Orihalcon Studio games and applications. If you are experiencing any issues or have questions about our apps, you can find help and contact information below.

Contact Information

Primary Support Email

kuin0903@gmail.com

Please include the following information when you contact us:

  • Name of the app (for example: Good Sorting – Christmas Shop)
  • Your device model and iOS version
  • A short description of the issue
  • Screenshots or screen recordings (if possible)

We usually respond within 2–3 business days.

Support Topics

1. Technical Issues & Crashes

If the app crashes, freezes, or does not work as expected:

2. In-App Purchases (IAP)

If you are having problems with in-app purchases (for example: items not unlocking after purchase, or you see an error message when trying to buy):

3. Feedback & Feature Requests

We welcome feedback about our games, suggestions for improvements, and ideas for new features. You can send them directly to our support email. We read every message, although we may not be able to reply to all suggestions individually.

4. Data & Privacy

For questions about how we handle your data, analytics, or advertising, please refer to our Privacy Policy. If you want to request data deletion or have privacy-related questions, contact us via email and include the name of the app and any relevant account or device information.

Supported Platforms

Our apps are currently available on:

About Orihalcon Studio

Orihalcon Studio is focused on creating fun and accessible mobile games. Our goal is to deliver enjoyable, polished experiences with simple controls and engaging gameplay.